Store Policy

By placing an order through our website, you agree to the terms below. Nothing in this policy affects your statutory rights under applicable UK consumer law.

Orders

All orders are subject to availability and successful payment. We may cancel an order where necessary, including in cases of stock issues, pricing errors or suspected fraudulent activity. Any payment taken for a cancelled order will be refunded.

Product Information

We aim to provide accurate product descriptions, images and specifications. Minor differences in colour, appearance or measurements may occur.

Shipping

Delivery times shown on our website are estimates unless otherwise stated. Customers are responsible for providing a complete and accurate delivery address.

If your order is delayed, lost or does not arrive, please contact us at [keerystore@gmail.com].

Returns & Cancellations

UK customers may have the right to cancel eligible online purchases within 14 days of receiving the order, subject to applicable exceptions.

After notifying us of a cancellation, eligible items should normally be returned within 14 days.

Please contact us before returning any item so we can provide the correct return instructions and address.

Refunds

Eligible refunds will be processed in accordance with applicable UK consumer law and returned to the original payment method.

Faulty or Incorrect Items

If your item arrives faulty, damaged, incorrect or not as described, please contact us at: keerystore@gmail.com with your order details.

We will provide the appropriate remedy in accordance with applicable consumer law.

Return Exceptions

Certain items may not be eligible for change-of-mind returns where an exemption applies by law, including certain personalised, perishable or unsealed hygiene-related products.

This does not affect your rights regarding faulty or incorrectly supplied goods.

Promotions

Discount codes and promotional offers may be subject to specific terms, availability and expiry dates.

Privacy

Personal information is handled in accordance with our Privacy Policy and applicable data protection requirements.

Contact

Name: Keery Sore
Email: keerystore@gmail.com

We may update this policy from time to time. Any changes will apply from the date the updated policy is published.